Elizabeth Zander Hale, LMT
410-991-8733
Hours and Scheduling
Hours
Sessions available during the day, evenings and weekends by appointment only. Please call, text or email any time with your request to set up your appointment. When sending a message, please include your name, contact information, the preferred date, time and duration of session. You will receive a prompt response. For quickest response, call or text!

Cancellation Policy
We understand that unanticipated events happen occasionally in everyone’s life. In our desire to be effective and fair to all clients, the following policies are honored:

24 hour advance notice is required when canceling an appointment. This allows the opportunity for someone else to schedule an appointment. If you are unable to give us 24 hours advance notice, you will be charged 50% of the amount of your appointment. If you cancel within 2 hours prior to your scheduled session, you will be charged the FULL rate of your session. This amount must be paid prior to your next scheduled appointment.

No-shows
Anyone who either forgets or consciously chooses to forgo their appointment, for whatever reason, will be considered a “no-show.” They will be charged in full for their “missed” appointment. Payment is due before your next appointment can be scheduled.

Late Arrivals/Tardiness
Appointment times are as scheduled and cannot extend beyond the stated time to accommodate late arrivals. Please be on time to your appointment. If you arrive late, your session may be shortened in order to accommodate others whose appointments follow yours. Depending upon how late you arrive, your therapist will then determine if there is enough time remaining to start a treatment. Regardless of the length of the treatment actually given, you will be responsible for the “full” session. Out of respect and consideration to your therapist and other customers, please plan accordingly and be on time.
 
Sickness
Massage/bodywork is not appropriate care for infectious or contagious illness. Please cancel your appointment as soon as you are aware of an infectious or contagious condition. If it is within the 24-hour notice period, the cancellation fee may be waived. 


I look forward to serving you!
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